Hitachi Electronic Products (M) Sdn Bhd
Operation Issues
- Enhance and automate job management
- Improve speed and integrity of file transfers
- Speed up distribution of new applications, patches and upgrades
- Enhance software governance and end-user support
- Gain visibility of client assets
Solution
- Automated job management using JP1/Automatic Job Management System
- Improved file transfers using JP1/File Transmission Server/FTP
- Centralised software distribution using JP1/Software Distribution
- Client asset management using JP1/Asset Information Manager
The Benefits
- Mission-critical SAP jobs and daily database backup are fully automated
- Streamlined and shortened supply chain operations
- Near real-time monitoring of key performance indicators
- Faster, automated and centralised distribution of software
- Software audit cut from six weeks to one week
- Lower cost structure for client software
- Lower IT headcount
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