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Hitachi ICT Solutions
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Overview


The business world has advanced, so has IT infrastructures. Likewise, IT operations within the IT infrastructure need to be less reliant on old ways but be improved for greater efficiency. An example is how IT operations work. Much of it is dependent on manpower doing repetitive tasks. This not only consumes lots of time but creates a load on human resources. JP1 empowers organizations to manage better, automate and optimize IT operations to improve operational efficiency, freeing staff to focus on more value-added tasks without the need of human interventions.

automatic operation

Manage IT Operations


JP1 enables organizations to easily check the statuses of services and processes across multiple platforms, including virtual machines, servers, storage devices, and database management system products, through a single dashboard view. This dashboard can be customized to reflect these services and processes' usage and failure rates. As organizations monitor the statuses from this central console, JP1 allows them to quickly start, stop and restart servers for easy troubleshooting and maintenance. Being able to control server operations from a single console simplifies IT operations management. All events within JP1 are also logged for issue tracking, debugging, and process analysis.

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Automate IT Operations


Apart from managing day-to-day IT operations, JP1 also enables the automation of operating tasks, delivering swifter management and greater efficiency of resources across the IT infrastructure. One such instance is the automating of window updates. With JP1, IT administrators can create workflows to automate the entire window updates process that can be scheduled to be executed automatically monthly. Workflows can be set to route approval requests to specified approvers before pushing for updates for authorization. Apart from window updates, JP1 also allows the automation of network-related configurations. These include the creation of routers and VLAN. JP1 provides IT administrators with a set of service templates based on Hitachi’s operational expertise. The pre-configured service templates aid organizations in creating automatic tasks in JP1 easily. Through automation and its single console management, JP1 helps release manpower to focus on other tasks at a glance. It optimizes resources and mitigates the risk of human error when conducting tasks.

easy to use gui

Low Code/No Code


You can easily edit the content by using the special editor window provided by JP1. Simply create your own content by arranging and linking plug-ins. An operating guide provides development procedures that can be easily referenced, so even beginners can develop content with confidence.

JP1 Model

JP1 is compelling for organizations to empower you with the tools and platform to manage and automate your day-to-day operations. It is also essential to understand the significance of JP1's support model, where the 10-year warranty ensures constant customer support for peace of mind. Future updated versions of JP1 will also remain compatible with older versions. Should the organization need to upgrade to newer versions in the future, this can be done progressively, which is useful for resource and budget planning.

upgrade

Support various systems with different versions and upgrade them in different phases with ease

support

A minimum of 10 years support

consultant

Local consultant with Professional support team from Japan

languages support

Product language settings in options: English, Chinese and Japanese

languages support

Product language settings in options: English, Chinese and Japanese

We’re here to help

As organizations evolve, It is essential to ensure that IT business operation activities are well-managed and monitored. Let us help support your organization with your IT business operation. Contact us today to discover how your unique organization can adopt digitization and prepare for a future where you stay ahead of the competition.